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Kafinea

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Kafinea

Marketing

6
  • Prospects
  • The business
  • Sending emails and SMS
  • Campaigns
    • Marketing campaigns
    • Setting up email and SMS campaigns
    • Calculating forecast margins for a campaign

Sales

13
  • Customer accounts
  • Contacts
  • Customer quotations
  • Customer purchase orders
  • Customer credit notes
  • Invoicing
    • Electronic invoicing
    • Classic invoicing
    • Advancement invoicing
    • Item consumption invoicing
  • Payments
    • Customer payments
    • Associating a payment with one or more invoices
  • Price list
    • Pricing strategies
    • The use of a price list

Purchasing

5
  • Suppliers
  • Supplier purchase orders
  • Supplier invoices
  • Supplier payments
  • Supplier credit notes

Catalog

4
  • The products
  • Services
  • Product families
  • Units of measurement

Finance

18
  • Manual entries
  • SEPA mandates
  • Bank accounts
  • Third-party bank accounts
  • Banking transactions
  • Direct debits
  • Accounting
    • Accounting
    • Accounting strategies
    • Accounting entries
    • Bank reconciliations
    • Bank statements
    • Financial statements
    • VAT declaration
    • Setting up VAT returns
    • Tools for checking your accounts
    • Accounting export in FEC format
  • Accounting periods
    • Accounting periods
    • Cash accounting

Human Resources

12
  • The people
  • Sample employment contracts
  • Workplaces
  • Services
  • Service assignments
  • The activities
  • Versatility matrices
  • Training courses
  • Timesheets
  • Expense reports
  • Leave requests
  • Types of absence

Project Management

4
  • The projects
  • Project tasks
  • Project milestones
  • Participation in projects

Maintenance

4
  • Maintenance sites
  • Our facilities
  • The equipment
  • Maintenance operations

Customer support

6
  • Tickets
  • FAQs
  • Service contracts
  • Warranty Management
  • Customer instances
  • Customer equipment

Inventory Management

7
  • Delivery methods
  • Receipt slips
  • Stock transfer requests
  • Delivery notes
  • Storage sites
  • Storage locations
  • Inventory movements

Points of Sale

5
  • Cash movements
  • Physical sales outlets
  • E-commerce stores
  • Cash register
    • Setting up your cash register
    • Cash registers

Kafinea tools

15
  • REST API
  • Electronic Document Management
  • Automatic input from a PDF
  • Event log
  • Electronic invoicing
  • Data import/export
  • Sending documents by email
  • The electronic signature
  • Models
    • Document templates
    • Email templates
    • Shortcodes
  • Automation
    • The forms
    • The planner
  • Extranet
    • Customer portal
    • The employee portal

Kafinea interface

7
  • Navigation
  • Dashboards
  • Listings
  • The recordings
  • Tags
  • Reports
  • The layout manager

Setting

10
  • User preferences
  • Global search
  • Numbering formats
  • Access rights
  • The users
  • The companies
  • Languages and translations
  • SMTP settings
  • Data mapping
    • Project business mapping
    • Lead conversion mapping
  • Kafinea
  • Documentation
  • Kafinea interface
  • The recordings
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The recordings

4 minutes

Why is it important to understand how recordings work? #

The basic structure of all records in the software is the same. Once you have familiarized yourself with these records, you can navigate Kafinea independently.

Creating a record #

There are many ways to create a record in Kafinea. Here is a non-exhaustive list:

  1. Manual creation: a + Add record button is present in the top right-hand corner of all modules in each application, sometimes translated with the name of the record in question, e.g. + Add prospect. Once clicked, an input form appears, allowing you to fill in the fields you require. Once you've completed the form, press Save.
  2. Quick creation from another record: some records can be created from an input field on another record. For example, it is possible to create a new product in the Catalog module directly from the screen for enteringa new invoice . This is a handy feature that avoids having to interrupt the entry of a record. To do this, press the + button at the end of the field in question. A quick creation form is displayed with a reduced number of fields. Once you press Save, the new record is created in its corresponding module.
  3. Automated creation via workflows: Workflows can trigger the automatic creation of a record. For example, a workflow applied to a customer purchase order can generate an automatic recurring invoice .
  4. CSV import: using the CSV data import feature, you can import pre-existing records into Kafinea.
  5. Import via API: The Kafinea API allows you to create new records dynamically and automatically using data from a computer system external to Kafinea.

The structure of records #

A Kafinea record always includes the following elements:

  • a header
  • a view Summary
  • a view Details
  • a Modifications tab
  • one or more relational tabs

The header of the records #

The header is located in the upper left corner of a record. It is customizable and displays the information of your choice so you can see important data at a glance. To customize this header, use the layout manager in the Kafinea settings.

The Record Summary view #

The Summary view provides some of the information about the record and the actions to be performed in relation to it. It is composed of different blocks. Some are common to all records:

  • Key fields: this block contains fields that can be used in graphical reports (such as histograms) or in widgets on dashboards. These fields can be customized for each module from the layout manager.
  • Documents: this block allows you to upload and view documents related to the record in question. For example, this is where you would add PDF supporting documents such as supplier invoices. Adding a document injects it into Kafinea's powerful Electronic Document Management system, allowing you to sort by file or tag.
  • Activities: This block allows you to add and display tasks to be performed or planned activities to a record. For example, a task such as " Call back prospect " can be assigned to an entire sales team or just to one of the sales agents.
  • Comments: this block allows you to add and view comments posted by all users who have access to this record. It is very useful for sharing information or taking notes to keep.

Additional blocks with advanced functionalities specific to the module to which they belong are available on certain modules.

What is the roll up feature on comments? #

A switch labeled Roll up is present in the Comments block of certain records. If the switch is set to ON, comments added to records to the record will be displayed. For example, one might think that a company that has not paid an invoice been contacted since no one has left a comment on the invoice record . However, by activating Roll up, you can see that an accountant called the company and left a comment on the customer account record indicating that the dispute is being resolved. A true cross-referencing system!

The Record Details view #

The Details view displays all the information for a record in the form of blocks. At the bottom of this screen is a table listing the products and services that are the subject of a transaction in the quotes, purchase orders, invoices, and credit memos.

The Record Modifications tab #

The Changes tab keeps a history of all operations performed on a record, such as creating the record, adding, modifying, or deleting a field, etc. The system indicates which user performed each operation and when.

The relational tabs of the records #

This feature is one of Kafinea's great strengths. For each record, you can see its relationships with other records at a glance and switch to one of these related records without having to go back to the navigation menu.

Case study #

From a customer account, you can click on the Customer Invoices tab. The system displays all invoices issued in the name of this customer. Clicking on one of them opens a pop-up window displaying information about that invoice. If you want to see more details or modify this invoice, the Details and Modify buttons are available. Once on this invoice, you can click on the Accounting Entries tab, display the list of accounting entries related to this invoice click on one of them to open it for more details in the Accounting module. A drill-down system that allows you to navigate deep into the software with just a few clicks.

Related references 🔗 #

  • The products
  • Catalog
  • Customer invoices
  • Workflows
  • Customer purchase orders
  • Recurring invoicing
  • Data import/export
  • Kafinea API
  • The layout manager
  • Supplier invoices
  • Electronic Document Management
  • Tags
  • Services
  • Customer quotations
  • Customer credit notes
Index
  • Why is it important to understand how recordings work?
  • Creating a record
  • The structure of the records
    • The header of the records
    • The Record Summary view
      • What is the roll-up feature on comments?
    • The Record Details view
    • The Record Changes tab
    • The relational tabs of the records
    • Case study
  • Related references 🔗

All-in-one software for SMEs. Take advantage of the automation capabilities and flexibility of our business management platform to facilitate the work of all your employees.

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FINANCES

Accounting
Audits & KPIs
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MANAGEMENT

Documents
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Inventory management
Maintenance

HR

Absence Management
Employees
Recruitment
Timesheets

CUSTOMER SERVICE

Service contracts
Service
Warranty tracking
Tickets

SALES

CRM
Point of Sale
Sales Automation
Subscriptions

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24 rue Louis Blanc, 75010 PARIS, France

01 70 06 05 41

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  • Features
    • Finance
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      • Interventions
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      • Inventory Management
    • HR
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