Subscriptions
Customer relationships are like a fine wine: they get better with time.
Customer and subscription information is often scattered across multiple systems or databases, leading to inconsistencies, errors, and payment delays. Not with Kafinea.
Information Centralization
Eliminate payment delays
By combining the Customer Accounts, Service Contracts, Accounting, and Invoicing modules, you can become an expert in subscriptions. All products and services provided on a recurring basis can be integrated into Kafinea:
Simplified Subscriptions and Renewals
Facilitate subscriptions and renewals
Create connected forms and integrate them into your website or client extranet. As soon as a form is submitted and payment is received, the subscription is created in your instance.
Keep track of your customers’ subscription start, end, and renewal dates. Avoid the inconvenience of service interruptions. Thanks to Kafinea workflows, notify them when their subscription is nearing its end and give them the option to renew with a single click from the notification email.
Invoicing & Payment Management
Set up recurring invoicing
Automatically invoice customers who regularly order the same items or products on a recurring basis. Set the amount of your invoicing, its interval, and the payment method, and then forget about it! Your invoice is then sent automatically, filed, and integrated into your accounting like your other invoices.
Connect your professional bank account to your Kafinea instance and link incoming payments to issued invoices with a single click.
SEPA Direct Debits
Optimize your customer cycle (order to cash)
Improve the payment process and your customer experience by integrating SEPA direct debits for your customers’ subscriptions.
Recurring invoices awaiting direct debit are automatically processed by Kafinea to trigger a debit. Neither you nor your customers have to do anything else. Real business.
