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Kafinea

  • Features
        • Finance
          • Purchasing
          • Audits & KPIs
          • Accounting
          • Invoicing
        • Management
          • Documents
          • Project Management
          • Inventory Management
          • Maintenance
        • HR
          • Employees
          • Timesheets
          • Absence Management
          • Recruitment
        • Customer Service
          • Service Contracts
          • Interventions
          • Warranty Management
          • Tickets
        • Sales
          • Subscriptions
          • Sales Automation
          • CRM
          • Points of Sale
        • Cross-features
          • API
          • Extranet
          • Electronic Signature
          • Workflows
  • Pricing
  • Login
  • Discover the demo
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Kafinea

Marketing

6
  • Prospects
  • The business
  • Sending emails and SMS
  • Campaigns
    • Marketing campaigns
    • Setting up email and SMS campaigns
    • Calculating forecast margins for a campaign

Sales

15
  • Customer accounts
  • Contacts
  • Customer quotations
  • Customer purchase orders
  • Customer credit notes
  • Company Search (SIRENE)
  • Invoicing
    • Classic invoicing
    • Advancement invoicing
    • Item consumption invoicing
    • Electronic invoicing
  • Payments
    • Customer payments
    • Associating a payment with one or more invoices
  • Price list
    • The use of a price list
    • Pricing strategies
    • Administrator's Guide to Pricing

Purchasing

5
  • Suppliers
  • Supplier purchase orders
  • Supplier invoices
  • Supplier credit notes
  • Supplier payments

Catalog

6
  • The products
  • Services
  • Product families
  • Units of measurement
  • Sourcing Management
  • The Supplier Order Assistant

Finance

18
  • Bank accounts
  • Third-party bank accounts
  • Banking transactions
  • SEPA mandates
  • Direct debits
  • Manual entries
  • Accounting
    • Accounting
    • Accounting entries
    • Accounting strategies
    • Financial statements
    • Bank reconciliations
    • Bank statements
    • Tools for checking your accounts
    • Setting up VAT returns
    • VAT declaration
    • Accounting export in FEC format
  • Accounting periods
    • Accounting periods
    • Cash accounting

Human Resources

16
  • The people
  • Services
  • The activities
  • Service assignments
  • Timesheets
  • Leave requests
  • Types of absence
  • Expense reports
  • Training courses
  • Workplaces
  • Versatility matrices
  • Sample employment contracts
  • Pay stubs
  • Employee Extranet
    • The employee portal
    • The Employee Portal
    • Leave Management

Project Management

4
  • The projects
  • Project tasks
  • Project milestones
  • Participation in projects

Customer support

7
  • Tickets
  • Service contracts
  • Customer equipment
  • Customer instances
  • Warranty Management
  • FAQs
  • Customer portal

Maintenance

4
  • Our facilities
  • Maintenance sites
  • The equipment
  • Maintenance operations

Inventory Management

8
  • Storage sites
  • Storage locations
  • Inventory movements
  • Stock transfer requests
  • Delivery notes
  • Receipt slips
  • Delivery methods
  • Inventory Valuation

Points of Sale

5
  • Physical sales outlets
  • E-commerce stores
  • Cash movements
  • Cash register
    • Cash registers
    • Setting up your cash register

Records Management

6
  • Electronic document management
  • The electronic signature
  • Sending documents by email
  • Models
    • Document templates
    • Email templates
    • Shortcodes

Automation

3
  • The forms
  • Workflows
  • The planner

Artificial Intelligence

5
  • The AI text assistant
  • The AI Chatbot
  • AI workflows
  • Connect an external AI (MCP)
  • AI-powered invoice OCR

Integrations

7
  • API
    • REST API – Introduction
    • REST API – Authentication
    • REST API – CRUD Operations
    • REST API – Entity Relationships
    • REST API – Requests and Queries
    • REST API – File Management
    • REST API – Dropdown Lists (Picklists)

Kafinea interface

8
  • Navigation
  • Listings
  • The recordings
  • Tags
  • Reports
  • Dashboards
  • The layout manager
  • Data import/export

Setting

16
  • Tax Settings
  • The companies
  • The users
  • Access rights
  • User preferences
  • Languages and translations
  • Numbering formats
  • SMTP settings
  • Global search
  • Pop-up blocking
  • Permanent locking
  • The Event Log
  • AI agents
  • The MCP server
  • Data mapping
    • Lead conversion mapping
    • Project business mapping

Career Guides

1
  • Allow employees to update their HR records on their own
  • Kafinea
  • Documentation
  • Artificial Intelligence
  • The AI Chatbot
View Categories

The AI Chatbot

2 minutes


Introduction #

Kafinea's AI chatbot is an assistant built directly into the ERP interface. It allows you to ask questions in natural language and receive context-specific answers about your data, business processes, or routine tasks.

The chat panel is accessible from any page on Kafinea without leaving your work screen.


1. Open the chat panel #

The AI panel opens via the button located in the top bar of the interface. Once opened, it appears on the right side of the screen as a resizable side panel.

  • Click the button to open or close the panel.
  • The panel retains its state (open/closed) throughout your browsing session.
  • The width of the panel can be adjusted by dragging and dropping along its left edge.

2. Send a message #

Type your question or command in the text box at the bottom of the panel, then press Enter or click the Send button.

Tip: Use Shift + Enter to start a new line without sending the message.

The chatbot supports questions in French and English. Responses are formatted using Markdown (lists, tables, formatting).


3. Message templates #

The " Templates " button provides pre-written messages for common tasks:

  • Summarize a recording
  • Translate a text
  • Check the grammar
  • Explain a concept
  • Improving a text

These templates make it easier to use the assistant without having to type the query manually.


4. Quick Actions #

The Quick Actions bar, located at the top of the panel, provides context-sensitive shortcuts:

  • Summarize: Summarize the selected text
  • Translate: Translate the selected text
  • Grammar: Check spelling and grammar
  • Explain: explain a term or a complex text
  • Clipboard: Analyze the contents of the clipboard

Note: Some quick actions require that you first select text on the page.


5. Conversation history #

The conversation history is automatically saved on the server. You can:

  • Resume a previous conversation by clicking the History button
  • Delete a conversation from the chat history list
  • Start a new conversation at any time

Your browsing history is saved between sessions: you can access your conversations even after closing and reopening your browser.


6. Clear the chat #

The Clear button deletes all messages from the current conversation and starts a new, blank conversation.

Important: Deletion is permanent and will also remove the conversation from the server.


7. Capabilities and Limitations #

The AI assistant can:

  • Answers to questions about using Kafinea
  • Help with writing or rewriting texts
  • Analyze contextual data from the current recording
  • Perform translations
  • Create, edit, and delete records (requires the Beta option; see below)

Editing data #

When the (Beta) "Allow AI Agent to Modify Data " option is enabled in Settings > Features, the AI chat can create, edit, and delete records in Kafinea, in accordance with the user's access rights. When this option is disabled, the AI chat operates in read-only mode.

The AI assistant cannot:

  • Access information outside your instance
  • Ensure absolute accuracy in financial and regulatory calculations

Important: Always verify the critical information (amounts, legal requirements) provided by the wizard.


8. Activation #

The AI chat is enabled by the administrator via Kafinea's feature flags. If the panel does not appear in your interface, contact your administrator.


FAQ #

Does the chat save my messages if I close the tab?
Yes, conversations are saved on the server and automatically restored when you log back in.

Can I use the chat in English?
Yes, the assistant understands and responds in both French and English.

Does the chatbot have access to my confidential data?
The chatbot only accesses data from the current session and the information you provide during the conversation. It respects the access permissions set for your user profile.


Related references #

  • The AI text assistant
  • AI workflows
  • Connect an external AI (MCP)
  • AI-powered invoice OCR
Index
  • Introduction
  • 1. Open the chat panel
  • 2. Send a message
  • 3. Message templates
  • 4. Prompt action
  • 5. Conversation history
  • 6. Clear the chat
  • 7. Capabilities and Limitations
    • Data modification
  • 8. Activation
  • FAQ
  • Related references

All-in-one software for SMEs. Take advantage of the automation capabilities and flexibility of our business management platform to facilitate the work of all your employees.

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FINANCES

Accounting
Audits & KPIs
Invoicing
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MANAGEMENT

Documents
Project management
Inventory management
Maintenance

HR

Absence Management
Employees
Recruitment
Timesheets

CUSTOMER SERVICE

Service contracts
Service
Warranty tracking
Tickets

SALES

CRM
Point of Sale
Sales Automation
Subscriptions

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24 rue Louis Blanc, 75010 PARIS, France

01 70 06 05 41

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  • Features
    • Finance
      • Purchasing
      • Audits & KPIs
      • Accounting
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    • Management
      • Documents
      • Interventions
      • Project Management
      • Inventory Management
    • HR
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